Insurance Industry Solutions
Delivering solutions for Insurance industries leveraging intelligent knowledge bases and AI-powered conversational capabilities
Exclusive Product

Quality Inspection
Evaluate the alignment of sales staff communication with standard operating procedures, assess the completeness of notification information, and implement real-time monitoring and quality checks using machine learning algorithms to enhance overall business compliance and quality operating process, and whether the necessary notification information is missed. At the same time, through machine learning algorithms, real-time monitoring and quality inspection of illegal words in the entire dialogue process are carried out to comprehensively improve business compliance and quality.

Helport Industrial Knowledge Base
Use automatic speech recognition (ASR) and natural language processing (NLP) to quickly capture and understand the content of conversations and automatically capture questions. Quickly recall answers to questions your customers ask, increasing conversions.

Real-time Remote Monitoring
Helport AI Assistant enables real-time online monitoring and process index tracking. It automatically issues alerts upon detecting any violations. This not only lightens the managerial workload but also significantly extends the reach of management while lowering associated costs.
Customer Case

Insurance project of a large Internet technology company
In the implementation of the project business, the AI real-time quality inspection function not only helps enterprises to reduce costs and increase efficiency in business quality monitoring, but also the first inspection pass rate has shown an upward trend for several consecutive months, and the actual quality inspection pass rate index greatly exceeds the planned target value.
Helport AI Assistant
Quality Inspection
Helport Industrial Knowledge Base
Twins and Communication Functions

Product sales of an Internet property insurance company
The functional application of Helport's intelligent knowledge base enables agents to quickly become familiar with business processes and execution requirements, greatly shortening the training and startup cycle, and at the same time, the monthly per capita production capacity of the project team increases month by month, achieving a significant increase in production capacity for 6 consecutive months.
Helport AI Assistant
Helport Industrial Knowledge Base
Twins and Communication Functions
AI Realtime Assistance